BYD Accident Assist is a dedicated support service designed to help BYD drivers following an accident, guiding them through the repair journey and connecting them with the right approved repair support.

Built around customer confidence, repair quality and brand protection, the service helps ensure vehicles are managed through a trusted process that supports safety, transparency and consistency from first contact through to repair completion. By linking customers, repairers and support teams through a digitally connected environment, BYD Accident Assist provides a more controlled and reassuring experience, helping to protect the vehicle, the customer and the BYD brand.